Address

Rivoly Street, Tyre

Monday – Friday 09:00 – 17:00

hemcosarl@gmail.com
961 76 528 028

Contact with an expert

    Frequently asked questions

    My order hasn’t arrived yet. Where is it?

    We’re sorry for the delay! You can track your order using the tracking link provided in your shipping confirmation email. If your order is past the estimated delivery date, please check for any shipping updates from the courier.

    If you need further assistance, feel free to contact our customer support team with your order number, and we’ll be happy to help!

    Do you deliver on public holidays?

    No, we do not deliver on public holidays. All orders placed during public holidays will be processed on the next working day. For more details on our delivery schedule, please contact our customer support team.

    Do you deliver to any city?

    Yes! We deliver to all cities across Lebanon. No matter where you are, we’ll make sure your order reaches you. Delivery times may vary depending on your location, but we strive to get your package to you as quickly as possible.

    Is next-day delivery available on all orders?

    No, our standard delivery time is typically 3-5 business days. While we strive to deliver orders as quickly as possible, next-day delivery is not available for all orders. Delivery times may vary depending on your location and product availability.

    Do I need to be there to sign for delivery?

    Yes, since the payment method is Cash on Delivery (COD), you or someone authorized must be present to receive and pay for the order. This ensures a smooth delivery process and prevents any delays.